1. Data Controller

ProfitAI is the entity responsible for processing your data. For any inquiries regarding this policy or your data, please contact us at:

Email: [email protected]

2. Information We Collect

We collect the following types of information:

Personal Data You Provide

• Registration details (name, email address, password).
• Payment details for subscriptions or transactions.
• Communication records, including inquiries and support requests.

Automatically Collected Data

• Device details (IP address, browser type, operating system).
• We collect usage metrics, such as features accessed and time spent on the platform, as well as interaction data, including clicks, navigation paths, and user preferences, to understand better and enhance your experience.

Data from Third-Party Sources

• We collect information from linked APIs or integrated accounts to enable seamless functionality and enhance your experience on the platform.
• External services provide data for enhanced functionality.

3. Purpose of Data Collection

• Deliver and maintain our services.
• Personalize your experience on the platform.
• Facilitate secure payment processing.
• Send essential notifications and updates.
• Conduct analytics to improve platform functionality.
• Ensure security, detect fraud, and prevent misuse.

4. Legal Basis for Processing

We rely on the following legal grounds to process your data:

• ConsentWhen you voluntarily provide data for specific purposes.
• Contractual ObligationsTo deliver services as agreed.
• Legitimate InterestsFor platform optimization, fraud prevention, and analytics.
• Legal ComplianceTo adhere to applicable laws and regulations.

5. Data Sharing and Disclosure

We may share your data under these circumstances:

• With Service Providers: For hosting, analytics, and payment processing.
• For Legal Compliance: To meet regulatory requirements or respond to lawful requests.
• Platform Integrity: To protect the rights and safety of users and the platform.
• We do not sell your personal information to third parties.

6. International Data Transfers

If your data is transferred outside your country, we ensure compliance with data protection laws through:

• Standard Contractual Clauses (SCCs).
• Other legally recognized safeguards for international transfers.

7. Data Retention Policy

We retain personal data only as long as necessary to:

• Provide services to you.
• Comply with legal obligations.
• Resolve disputes and enforce agreements.
• Once data is no longer required, it will be securely deleted or anonymized.

8. Your Rights

You have the following rights regarding your data:

• Access:Request details of the data we hold about you
• Correction:Rectify inaccurate or incomplete information.
• Deletion:Request the removal of your data.
• Restriction:Limit the processing of your data.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance platform functionality.
• Analyze user behavior and optimize performance.
• Deliver personalized content and advertisements.
• You can manage or turn off cookies through your browser settings.

10. Security Measures

We implement robust measures to safeguard your data, including:

• Encryption of sensitive information during transmission.
• Regular security audits and vulnerability assessments.
• Strict access controls and authentication mechanisms.

While we strive to protect your data, no system is entirely secure. Users should also take precautions to safeguard their accounts.

11. Performance Results

Data on performance outcomes shared on our platform is for illustrative purposes only. Past performance is not indicative of future results. Hypothetical data is generated with hindsight and may not reflect actual trading conditions.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. Updated versions will be posted on this page, and significant changes will be communicated to users directly.

13. Contact Us

If you have questions or concerns about this policy, please reach out to us:

• Email: [email protected]
• Support Portal: https://profitai.io/en/contact